Privacy Policy
At House of Vaya, your privacy matters. This Privacy Policy explains how we collect, use, and share your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website or services, you agree to the terms of this policy.
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1. Information We Collect
We collect personal information in the following ways:
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When you create an account, place an order, or contact us
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When you sign up for our emails or promotions
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When you browse our website (via cookies or analytics tools)
The information we may collect includes:
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Your name, email, phone number, address
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Payment and shipping details (via secure payment processors)
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IP address, device info, browser type, and location (general, not precise)
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2. How We Use Your Information
We use your personal information to:
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Process and deliver your orders
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Communicate with you about your account or purchases
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Improve our website and customer experience
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Send marketing emails (only if you’ve opted in)
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Prevent fraud and maintain security
We do not sell your personal information.
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3. Sharing Your Information
We may share your information with:
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Trusted service providers (e.g., payment processors, shipping partners)
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Government or law enforcement if legally required
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Analytics or marketing tools (e.g., Google Analytics) to improve our services
All third parties are expected to comply with Canadian privacy laws and handle your data responsibly.
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4. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings.
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5. Your Rights
You have the right to:
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Access or update your personal information
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Withdraw consent or unsubscribe from marketing
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Request deletion of your personal data (subject to legal requirements)
To make a request, contact us at: info@houseofvaya.com
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6. Data Security
We use industry-standard security practices to protect your information. However, no method of transmission over the internet is 100% secure.
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7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
